‘This Needs to Change’ — PlayStation Fan Gets PSN Account Hacked and Restored, Acknowledges Others May Not Be as Lucky

‘This Needs to Change’ — PlayStation Fan Gets PSN Account Hacked and Restored, Acknowledges Others May Not Be as Lucky

PlayStation fans are questioning the security of their PSN accounts as yet another prominent community member had their account hacked and stolen.

Over the weekend, a prominent member of the PlayStation community, known as RealRadec, claimed that his PSN account had been hacked. He noted that the hackers had changed his login info, including his email, effectively locking him out of his account. He also stated that the PlayStation support phone number (which is somewhat infamous for being unhelpful anyways) was offline, leaving him without anyone to contact for assistance.

The situation mirrored one that happened to noted PlayStation podcaster and ex-IGNer Colin Moriarty earlier this summer. Moriarty had his PSN account stolen from him during a livestream, prompting some panic. However, given Moriarty’s status in the PlayStation community, he was able to raise a lot of noise and receive assistance from various connections at Sony. Moriarty confirmed during a stream on Monday that he lent that same assistance to Radec, as the two have collaborated on Moriarty’s podcasting network, Last Stand Media.

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This all led to Radec getting his account back, but he was quick to note that he may not have been as lucky if he didn’t have a platform and connections.

“It would be foolish of me not to acknowledge that this was dealt with as quickly as possible because of the position I’m in,” said Radec. “Not many people have that reach, and I am fully aware of that. This is a problem that has been brewing for a long time now at PlayStation. No one deserves to have their account stolen from them and lose access to all of their games, DLC, save data, trophies, etc. It’s not right. This needs to change.”

Over the last few years, various PlayStation users have reported being hacked. It has also been reported that accounts are being stolen and resold online for hundreds of dollars, allowing nefarious buyers the ability to take someone else’s digital games, trophies, and data.

Moriarty reported in May that hackers can provide otherwise mundane information (dates of PSN transactions, names, birthdays, and email addresses) to PlayStation support to prove their identity and gain access to accounts. Moriarty’s producer and co-host, Dustin Furman, stated at the time that someone they trusted was able to replicate this on two accounts to prove it was more than just a theory. They went on to state that this allows hackers the ability to circumvent security methods like two-factor authentication. IGN has reached out to Sony for comment on how it is combatting the situation.

It’s an ongoing issue, and one that has resulted in a lot of fear as we head into an all-digital era of PlayStation. Sony confirmed that it will no longer produce physical games starting in 2028, meaning PS6 will likely be an all-digital console. If you don’t have the alternative of protecting yourself with physical games, it could create a lot of issues unless PlayStation patches its security issues.

Cade Onder Avatar

Cade Onder is a freelancer for IGN’s news team. He covers all things entertainment, including gaming, film, and more. You can find him on Twitter @Cade_Onder.

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