The service has been rolled out in other Primark’s across the country for some time now
Primark in Liverpool (Image: Andrew Teebay Liverpool Echo)
A major change has finally landed in Liverpool’s Primark. The city centre store sees thousands of customers week in and week out and at times, there is often a huge queue at the tills.
However, moving forward, that won’t be the case as the retail giant has introduced self-scanners on the ground floor. Primark began introducing self-service checkouts in 2022 through an initial trial at its stores in Sheffield and Northampton.
It is only now, mid-September 2026, that they have been introduced to Liverpool. They can also be found in the likes of Milton Keynes, Basingstoke, Oxford Street East, and Truro.
When the ECHO visited the store on Tuesday, September 15, the self-scanners only accepted card, and similar to Lime Street Lidl, customers must keep their receipt at the end in order to scan and get out of the one-way barricaded system.
It comes just days after Primark shoppers found out they will soon have another way to get their favourite clothes and homeware. The retailer has confirmed it plans to introduce home delivery in Great Britain, giving customers another way to shop beyond its stores.
The announcement will be welcome news for Primark fans who have long wanted to order their clothes, accessories and homeware online and have them sent directly to their door. But for shoppers wondering whether they can get a Primark delivery right now, the answer is slightly different.
Associated British Foods (ABF), which also heads up food, sugar and agriculture businesses, revealed it has acquired a new warehouse in Sheffield to support the initiative.
ABF’s chief executive George Weston said: “Our priority focus areas, the UK and womenswear, continued to outperform our other markets and categories.
“Primark has made significant progress in building its digital capabilities and will continue this through both growing click & collect and by offering home delivery in Great Britain in the future. There is now an opportunity for incremental and profitable growth through this channel.”
Everything you need to know about the pending service can be found here.
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